Dilek Özeren has over 20 years of experience in business administration, office support, and customer relations. She is skilled in invoice follow-up, documentation preparation, filing and archiving, and maintaining overall office organization. She has hands-on experience in daily cash flow monitoring, billing processes, cheque/promissory note preparation, and managing banking operations. In addition, she has coordinated international email correspondence with foreign agencies and clients, supporting document tracking through digital translation tools. She is known for her strong sense of responsibility, solution-oriented approach, and ability to adapt quickly to a fast-paced team environment.